Siemens Augments SMB Portfolio with OpenScape Office MX
Last week, on May 25th Siemens Enterprise Communications (SEC) announced OpenScape Office MX which is an all-in-one unified communications (UC) solution designed to meet the business communications needs of small to medium business (SMB). OpenScape Office MX is the successor to HiPath OpenOffice ME and is an upgrade that requires a simple software procedure, no hardware changes are required.
OpenScape Office MX has been designed to better address the needs of the SMB market and offers the full benefits of end-to-end unified communications at a price point to match the cost sensitivities of small to medium companies. Supporting up to 150 users, Siemens Enterprise communications has made more than 50 improvements to OpenScape Office MX.
“In the development of OpenScape Office MX, we listened to the needs of our channel partners and the market,” said Eve Aretakis, executive vice president of voice and application platforms at Siemens Enterprise Communications. “In order to stay ahead of the curve, small and medium enterprises need to be able to offer dynamic and responsive customer service, without incurring significant expenditures. Our channel partners can offer the next generation of a highly advanced UC product that dramatically reduces installation time and is intuitive and easy to use to ultimately accelerate business communications.”
Over the last couple of years, Siemens Enterprise Communications was been working hard to distinguish itself in a very completive marketplace by offering full featured, easy to implement UC solutions. This has allowed SEC to not only retain enterprise and government clients, but to also gain traction against competitors such as Avaya and Nortel (now owned by Avaya).
What’s your experience with HiPath OpenOffice ME and do you think OpenScape Office MX will offer significant improvements for your business? If you found this post useful, please leave a comment, share with your peers, or subscribe to the news feed to have my future posts delivered to your news feed reader.